Forgotten username or password

If you have forgotten your password or your username, you can request to have your username and a new password emailed to you.

Please complete the fields below and click the Submit button. You must enter either your member number (from your SuperLife statement) or if we hold your IRD number, you may enter that.

Membership or IRD number
Date of birth (dd/mm/ccyy)
Secret question
*This must be the same as the email address we hold for you. If this is no longer valid, or you cannot remember it, please contact us on 0800 27 87 37.